COVID-19 Response & Updates
To Our Beloved Friends,
The current unprecedented situation surrounding COVID-19, has prompted us to take action to protect the health and safety of our clients and employees.
Now more than ever, we are putting our faith in this collective strength, as only by working together can we overcome this ordeal. Every gesture of goodwill counts, sometimes even the simplest. That is why we are donating 30% of all proceeds from sales until further notice to one of our favorite Los Angeles-based charities, The Los Angeles Mission, to aid in providing shelter, food and medical care to one of the most vulnerable demographics that is susceptible to contracting the COVID-19 virus, the homeless community. We truly appreciate all of your support, and please know that we are sending each and every one of you our love, thoughts and support during this time.
Warmest Regards,
The Recherche Beauté Family
Please find below our updated policies, made to adapt to the current situation:
1. online shopping
Despite these unprecedented circumstances, our online store will remain open and orders may be placed online securely with free standard shipping offered on all orders.
Please note, some delays in outbound order processing may be expected during this time.
Our fulfillment center is taking all precautionary measures to fulfill your orders in a sanitary and hygienic environment, following the recommendations set forth by the Center for Disease Control (CDC) and the World Health Organization (WHO), as well as guidelines from local authorities and obeying imposed restrictions from order processing, packaging and shipment.
2. customer service
Following the COVID-19 outbreak, our customer service team is now working remotely to best assist you in the safest conditions. For any questions, please feel free to reach out via our online contact form below:
To facilitate the access to information, you’ll find information relating to the COVID-19 outbreak at the top of each faq sections.