Faq

 

Q

Where can I purchase your products in my area?

A

You can purchase our products exclusively online at recherchebeaute.com. We ship worldwide. 

 

Q

Why are your shipping rates so expensive?

A

Our precious concoctions are housed in luxurious Italian-made heavy glass vessels. We take every precaution to ensure the safe packaging and arrival of our products, thus investing in higher packaging and shipping methods.

 

Q

Are your products crafted in the U.S.A.?

A

Yes, all of our precious concoctions are crafted in our small batch facilities and laboratories located in Palo Alto & Los Angeles, California. 

 

Q

Can more than one discount code be applied at checkout?

A

Currently, only one discount code may be applied per order. 

 

A

Currently, none of our concoctions contain SPF's, but we are currently developing one and looking forward to introducing it to you soon. 

Q

Do you have any SPF's in any of your products?

 

Q

Do your products contain any nuts or nut oils?

A

Yes, our Aura Cleanse Cashmere Cleansing Balm and Aura Supreme Active Elixir Crème contain Shea Nut Butter an Jojoba Seed Oil. These types of nut butter & oil normally do not cause irritation or reactions in people with nut allergies, but we recommend consulting your doctor first if you have a nut allergy.

 

Q

Is it safe to use Retinol with your products?

A

Yes, all of our products are safe to use in conjunction with Retinol. 

 

Q

What is the shelf life/expiration date of your products?

A

Our products generally have a shelf-life of between 12-24 months. To ensure prolonged and maximum shelf life, we recommend keeping your products out of direct sunlight and at room temperature or below.

 

Q

Are your products gluten free?

A

Yes, all of our products are free of gluten, and do not come in any contact with gluten during production process.

 

Q

What if my Aura Radiance Active Elixir Serum Changes Color?

A

Due to the alchemy of Amber Extract and Turmeric Extract in our formula for the Aura Radiance Active Elixir Serum, the color may deepen with time. The 20% Vitamin C Complex in our formula consists of Sodium Ascorbyl Phosphate and Ascorbyl Palmitate which have been scientifically proven to maintain stability and potency even if exposed to air and light for up to 24 months.

 

Q

Are your products safe to use while nursing/breastfeeding and during pregnancy?

A

Yes, all of our products are safe to use while nursing/breastfeeding and during pregnancy.

 

Q

Are your products vegan?

A

No, our products are not vegan, but any non-vegan ingredients present in our products are responsibly and sustainably harvested.

  • Our Aura Cashmere Cleansing Balm & Masque contains Manuka Honey, Cashmere Protein, Royal Jelly and Pearl Powder.

  • Our Aura Absolue Active Elixir Tonic contains Pearl Powder.

  • Our Aura Radiance Active Elixir Serum contains caviar extract and Pearl Powder.

  • Our Aura Suprême Active Elixir Crème contains Pearl Powder.

 

Q

Are your products cruelty-free and not tested on animals?

A

Our products are 100% cruelty-free and are not tested on animals. We are absolute advocates of animal rights and welfare.

 

Q

What is the preservatives are used in your products?

A

We use Leucidal which is derived from fermented radish root. It is a natural and non-toxic preservative. We also use Potassium Sorbate which is a salt of sorbic acid derived from fruit.