RECHERCHE BEAUTÉ
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For additional inquiries or comments, please contact us through this form.

 
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Faq

 

Q

Where can I purchase your products in my area?

A

You can purchase our products exclusively online at recherchebeaute.com. We ship worldwide. 

 

Q

Why are your shipping rates so expensive?

A

Our precious concoctions are housed in luxurious Italian-made heavy glass vessels. We take every precaution to ensure the safe packaging and arrival of our products, thus investing in higher packaging and shipping methods.

 

Q

Are your products crafted in the U.S.A.?

A

Yes, all of our precious concoctions are crafted in our small batch facilities and laboratories located in Palo Alto & Los Angeles, California. 

 

Q

Can more than one discount code be applied at checkout?

A

Currently, only one discount code may be applied per order. 

 

A

Currently, none of our concoctions contain SPF's, but we are currently developing one and looking forward to introducing it to you soon. 

Q

Do you have any SPF's in any of your products?

 

Q

Do your products contain any nuts or nut oils?

A

Yes, our Aura Cleanse Cashmere Cleansing Balm and Aura Supreme Active Elixir Crème contain Shea Nut Butter an Jojoba Seed Oil. These types of nut butter & oil normally do not cause irritation or reactions in people with nut allergies, but we recommend consulting your doctor first if you have a nut allergy.

 

Q

Is it safe to use Retinol with your products?

A

Yes, all of our products are safe to use in conjunction with Retinol. 

 

Q

What is the shelf life/expiration date of your products?

A

Our products generally have a shelf-life of between 12-24 months. To ensure prolonged and maximum shelf life, we recommend keeping your products out of direct sunlight and at room temperature or below.

 

Q

Are your products gluten free?

A

Yes, all of our products are free of gluten, and do not come in any contact with gluten during production process.

 

Q

What if my Aura Radiance Active Elixir Serum Changes Color?

A

Due to the alchemy of Amber Extract and Turmeric Extract in our formula for the Aura Radiance Active Elixir Serum, the color may deepen with time. The 20% Vitamin C Complex in our formula consists of Sodium Ascorbyl Phosphate and Ascorbyl Palmitate which have been scientifically proven to maintain stability and potency even if exposed to air and light for up to 24 months.

 

Q

Are your products safe to use while nursing/breastfeeding and during pregnancy?

A

Yes, all of our products are safe to use while nursing/breastfeeding and during pregnancy.

 

Q

Are your products vegan?

A

No, our products are not vegan, but any non-vegan ingredients present in our products are responsibly and sustainably harvested.

  • Our Aura Cashmere Cleansing Balm & Masque contains Manuka Honey, Cashmere Protein, Royal Jelly and Pearl Powder.

  • Our Aura Absolue Active Elixir Tonic contains Pearl Powder.

  • Our Aura Radiance Active Elixir Serum contains caviar extract and Pearl Powder.

  • Our Aura Suprême Active Elixir Crème contains Pearl Powder.

 

Q

Are your products cruelty-free and not tested on animals?

A

Our products are 100% cruelty-free and are not tested on animals. We are absolute advocates of animal rights and welfare.

 

Q

What is the preservatives are used in your products?

A

We use Leucidal which is derived from fermented radish root. It is a natural and non-toxic preservative. We also use Potassium Sorbate which is a salt of sorbic acid derived from fruit.

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Shipping & Returns

Payment

We offer secure online purchasing and accept Visa, MasterCard, American Express, and Discover. 

Sales tax is required on orders shipped within California State at the local tax rate.

 

U.S. Domestic Shipping

All purchases will dispatch within 4–6 business days, unless otherwise specified. Our primary shipping method is USPS. After departing our shipping facility, the USPS usually delivers within 2–5 business days following. You will receive an email notification from us that contains tracking information once your order has been dispatched.

 

International Shipping

Any customs charges that arise, please note that you, the buyer, are 100% responsible for any incurred costs. We, the seller, are not responsible for customs charges and costs. Please note that International orders can take up to 3-4 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is totally out of our hands. 

 

Order Issues

If you have any problems with your order (not received, not what you were expecting, etc. ) Please contact us so we can assist you. We strive for customer satisfaction and will always try our hardest to resolve any situations that may arise.

Damages: If you receive a damaged item, contact us immediately at concierge@recherchebeaute.com. We will happily replace any damaged items provided they are reported within 48 hours of order delivery.

 

Refunds & Exchanges

We currently do not accept returns.

We will offer replacements or credit in various circumstances. Please contact us with any concerns regarding your order so we can resolve it in a timely and efficient manner.  


Customer satisfaction is immensely important to us, so ensuring your happiness is a top priority to us. 

Please note that Recherche Beauté is not responsible for any additional incurred shipping costs for returns and exchanges, and we do not assume responsibility for reimbursement or compensation of returned packages that are lost in transit without proof of delivery to Recherche Beauté. 

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Privacy Policy

Thank you for visiting recherchebeaute.com. Recherche Beauté, Inc. is committed to protecting your privacy. 

What our Privacy Policy Covers

This Privacy Policy covers any personal information that Recherche Beauté obtains from you when you use services or features on the sites we own and control, including recherchebeaute.com. We may add additional Sites from time to time as we expand our beauty offerings and this policy will govern those new Sites when added. You may be accessing our Sites from a computer or mobile phone device (through an iPhone application, for example) and this policy governs your use of our Sites regardless of the means of access. We also like to interact with you on third party sites where we post content or invite your feedback, such as www.facebook.com/recherchebeaute, www.twitter.com/recherchebeaute, and ("Third Party Sites"). This policy does not cover the privacy practices of those Third Party Sites, or of companies that Recherche Beauté does not own or control, or the actions of people that Recherche Beauté does not employ or manage. You should check the privacy policies of those third parties when providing personally identifiable information through Third Party Sites. Our terms of use for the Sites give you more information about how we can interact with you via Third Party Sites. 

Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. If we make any material changes, we will post a notice on our home page and will obtain your consent if the material changes affect the way we use the personally identifiable information we have already collected from you. By using the Sites, you agree to the terms of our Privacy Policy. If you do not like the terms of our Privacy Policy, you should not use our Sites. For more information about the terms of use for this site, please click here

What Personal Information is Collected

Depending on how you use Recherche Beauté, we may ask you to share personal information with us. If you choose not to give Recherche Beauté information, you may not be able to use some of our services and may not be able to make a purchase. We may also maintain a record of the products you purchase from us. 

When Personal Information is Collected

Recherche Beauté will ask you for information, including some personal information, if you use one of several services: 

  • Becoming a registered user. In order to register, you need to share some personal information, such as your name, e-mail address, telephone number, shipping address and billing address. You do not have to be a registered user to visit the Sites or make a purchase. Once you register, you will have an account with Recherche Beauté and a password to access that account. You may never use another person's account without permission and you may not use anyone else's password. You should keep your registration current and complete. You are responsible for maintaining the confidentiality of your account and password. Please also let us know if there is any unauthorized use of your account or password. We recommend that you always log out from your account at the end of a session with us to prevent other people from accessing your account without your permission.

  • Making a purchase. When you buy something on olehenriksen.com and you are not a registered user, you may use the guest checkout feature and will have to supply a billing address, phone number, shipping address, and credit card information. Recherche Beauté will retain this information for internal purposes and may use your email address following your purchase to contact you for marketing purposes unless you opt-out. You will not be a registered user. If you are a registered user, you can store information needed to make a purchase, such as your shipping and billing addresses in the My Account - Profile page for easy access. If you change your mind about storing this information as a registered user, you can amend or delete it by going to the relevant area of the My Account-Profile page and following the instructions. You can access this section using your registration password.

  • Sweepstakes, Contests and Surveys. If you enter a sweepstakes or contest, or answer a survey, you will be asked to provide the same information as a registered user (if you aren't one already). We may also ask you for some other demographic information, such as your age. If you choose not to provide this information, you probably will not be able to participate in the sweepstakes, contest or survey.

  • Our interactive services. We have a number of ways to hear your opinions and feedback. We like to answer your questions. We offer several interactive services, including Ratings & Reviews and emailing customer service. We may offer other interactive services in the future and this Privacy Policy will govern your use of those services. If you want to use any of these interactive services, you must become a registered user (if you aren't already one) and any personal information you submit will become part of your profile, as maintained by Recherche Beauté. Please review our terms of use for the Sites because they explain the way you can participate in our interactive services in more detail.

  • Our Ratings & Reviews or Question & Answer services. When you use the Ratings & Reviews service you must become a registered user (if you aren’t already one) and any personal information you submit will become part of your profile, as maintained by Recherche Beauté.

  • Public Information. Please note that if you choose to share information about yourself in an open format, such as through a Third Party Site like Facebook or Twitter or in the user-generated content elements of our own Sites, we consider that information to be public information - and not personal information.

How Recherche Beauté Protects Your Information

We realize that our customers trust us to protect their personal information. We take that task seriously. We maintain physical, electronic and procedural safeguards to protect your personal information. For example:

We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.

  • We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes. 

  • We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail. 

Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. For example, we cannot ensure the security of your data during transmission to us or the security of your data on an iPhone (or other telephone device that can use iPhone applications) or on your Twitter page or on another computer. This reality is true of all Internet or data transmission use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk. 

How Recherche Beauté Uses Your Personal Information

Recherche Beauté collects personal information primarily to make our services more rewarding for you to use. We usually use this information for internal purposes, such as studying our customers' preferences. We may also use your information to contact you for account and promotional purposes.

In the event that another company buys the assets or stock of Recherche Beauté, your personal information may then belong to another entity. 

How to Avoid Receiving Newsletters and Other Recherche Beauté.com Materials

We use e-mail addresses we collect from you to send out newsletters and other announcements with information about Recherche Beauté's new products, gifts and special features. If you register with us, you can choose not to receive these announcements by opting-out of delivery at the time you register. If you are not a registered user and you provide your e-mail address to us when making a purchase and do not opt-out of delivery at the time of the purchase but later receive a newsletter or another announcement from us and want to avoid further messages, look at the end of the e-mail for instructions on how to remove yourself from the mailing list. If you are a registered user and receive an e-mail from us but want to avoid further messages, look at the end of the e-mail for instructions on how to remove yourself from the mailing list.

Who Views Your Personal Information

Recherche Beauté may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes. 

Some personal information is stored on servers owned by other companies. Only Recherche Beauté has the right to access this information. 

We may share aggregate information about our customers with advertisers and marketing partners. This information does not identify individual users. 

Any personal information that you include in your profile or in any content submitted when using our interactive services like Ratings & Reviews or through Third Party Sites will be displayed on our Sites, so please consider this before submitting any such content. Please don't submit any information that you don't want the whole world to know! 

Personal information may be disclosed if required by law. 

Recherche Beauté does not currently sell or license personal information. Before selling or licensing your personal information, we will post a notice in this Privacy Policy and on our home page. 

At this time, Recherche Beauté does not share any personal information with its affiliates. It is possible that this policy will change in the future. If we do decide to share information with our affiliates, we will post a notice in this Privacy Policy and on our home page. 

Cookies, Pixel Tags and Tracking

Recherche Beauté wants to give you the best possible experience when you visit recherchebeaute.com and our other Sites. We like to constantly update and improve the features on our Sites, we like to personalize your browsing and shopping experience and we like to recognize you when you return to recherchebeaute.com. We have a variety of ways of doing this.

We collect information about how you use our Sites by setting and accessing cookies on your computer. A cookie is a small data file that identifies the web browser on a particular computer. No personal information is stored in the cookie itself. When you visit one of our Sites, a cookie will be sent to your browser and then stored on your computer's hard drive. We use these cookies to track information about how often you visit our web site, what pages you view, and where you go after you leave the site. We also link the visitor ID from your cookie to a user ID in our database to help us analyze web traffic and statistics. Other companies help us with data research and analysis, but they are prohibited from using that data for any other purpose. Cookies also help us improve your shopping experience by, among other things, keeping track of your preferences, recognizing you if you are a registered user, and tracking your order as you shop on olehenriksen.com. If any of your personal information needs to be accessed during that process, you will have to log in or otherwise authenticate yourself. If you don't like cookies, you can set your browser to reject cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. For instructions, look at your browser's Help menu. Note that certain features of olehenriksen.com may not be available if you delete or reject cookies.

We may use pixel tags (also called web beacons or "clear" gifs) on our Sites. They help us analyze what our clients like to do on our Sites and the effectiveness of our features and advertising. They can also help us customize your browsing and shopping experience. We may use information collected through pixel tags or tracked links in combination with your personally identifiable information. We may also combine personally identifiable information you provide to Recherche Beauté with other personal information (such as purchase history and demographic information). We work with other companies to help us track, collect and analyze this information but they are prohibited from using this information for any other purpose. 

Recherche Beauté may also work with advertising partners (like Google and DoubleClick) that use cookies, pixel tags and other tracking technologies to serve advertisements on behalf of their retail clients, including Recherche Beauté, across the Internet, including to you after you have visited our Sites. These advertising partners engage in remarketing, online behavioral advertising and ad delivery and reporting. With respect to Recherche Beauté, these advertising partners may collect anonymous information about your browser as it makes visits to websites across the Internet (including our Sites) and your interaction with our advertising and email communications. This anonymous information may also be used to tailor advertising for you and others elsewhere on the Internet. Recherche Beauté will have access to the information collected by these advertising partners and can then use it in combination with personally identifiable information provided by you to Recherche Beauté to enhance your experience on our Sites. We will not share that personally identifiable information with these advertising partners. If you would like more information about this practice or would like to know your choices about not having your information used by these companies, please visit http://www.networkadvertising.org/managing/opt_out.asp

Children Under 13

We comply with the Children's Online Privacy Protection Act of 1998. If you are under the age of 13, you can look at our Sites, but you cannot make a purchase. You also cannot become a registered user, or use any service on our Sites that asks for personal information. Our Sites are not designed for children. We do not wish to collect personal information from children under 13. 

This policy is designed to protect children. Federal law requires us to take special steps to safeguard children's privacy. For more information about this federal law and about children's privacy, click here

If you register with us and we discover that you are under 13, we will delete your registration. We will send you a message if we do this. If you are under 13 and want to make a purchase, please ask a parent to place the order for you.

Social Commerce and Other Third Parties

We work with trusted third parties, including social network sites like Facebook, and with application developers who specialize in social commerce so we can connect to your social networks. Other social networks we use include, but are not limited to Twitter, MySpace, Delicious, foursquare and Digg. All of these companies operate Third Party Sites. We provide access to our Sites by third parties and business partners so we can generate interest in our products among members of your social networks and to allow you to share product interests with friends in your network.

The use of any features made available to you on our Sites by a third party may result in information being collected or shared about you by us or by the third party. Information collected or shared through any such third party features is considered "public information" by us because the Third Party Sites made it publicly available. If you do not want us to be able to access information about you from Third Party Sites, you must instruct Third Party Sites not to share the information. We cannot control how your data is collected, stored, used or shared by Third Party Sites or to whom it is disclosed. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. Recherche Beauté is not responsible for how these third parties may use information collected from or about you. However, we do identify any areas on our Sites where third parties share information about you. 

Facebook's "Like" feature is a good example. (Other third parties have or may have similar ways for you to express positive opinions about our products - now or in the future.) We have agreed to allow Facebook's "Like" feature to run alongside images of our products so you can "like" one of our products and to see how many other Facebook users "like" each of our products. You should know that Facebook may collect or register the fact that you "like" a product and may post that information to your "News Feed" on Facebook and to your Facebook profile's "Wall" and "Info" pages. So, the fact that you "like" one or more of our products may be made known to members of your Facebook network. This would be true for your friends too. If they "like" one of our products, you will see it on his or her News Feed, Wall or Info pages. Finally, by "liking" one of our products, you consent to the display of that information by us. If you do not wish this to happen, you should not click that you "like" a product and you should review your privacy settings on Facebook (or similar Third Party Site). Note that we are not obligated to display someone's name, profile photo or other "public" Facebook profile information on our website even if that Facebook user "likes" one of our products. We reserve the right to remove the information of any person which we deem to be inconsistent with our ideals or otherwise inappropriate for public association with our company. We may remove from our Sites, in our sole discretion, any product offering or any photo or product description relating thereto. 

We may decide to operate a Friends Store through Facebook (or comparable store on another Third Party Site) in the future. If we operate a Friends Store, and you "connect" with Facebook (using Facebook Connect or other connecting application) to the Friends Store on the Sites, you will be able to browse to discover which products are "liked" by your Facebook friends and by the larger Facebook community. If you are a Facebook user and you say that you "like" a product on our Sites or that you "like" Recherche Beauté, Recherche Beauté may then request that Facebook make your name, Facebook photo and other public profile information under the terms of Facebook's privacy policy available to the Friends Store. This information may then be displayed alongside the product in the Friends Store on our Sites to indicate that you "like" the product. The actual information that may be displayed in the Friends Store will vary depending on what information is made publicly available on Facebook.com. Recherche Beauté will collect and keep your Facebook profile identification only as long as is needed to operate the Friends Store. 

If you would like to opt out of advertisers' cookies that track anonymous information, click here

Questions & Comments

This Privacy Policy has been developed out of respect for the privacy preferences and choices of customers of and visitors to our Site. We have established procedures to ensure that reasonable effort is made to address your concerns. Questions or comments may be directed to: gigi@rececherchebeaute.com 

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Terms & Conditions

Recherche Beauté provides the content and services available on recherchebeaute.com (the Site) to you subject to the following Terms and Conditions. By accessing or using the Site, you are acknowledging that you have read, understand and agree, without limitation or qualification, to be bound by these Terms and Conditions which include our Privacy Policy and Return Policy, both of which are incorporated herein by reference.

1. Privacy Policy and Return Policy

Please review our Privacy Policy and Return Policy, which also govern your visit to the Site.

2. Medical Advice Disclaimer

The Site and the services, information, content and/or data (collectively, “Information”) contained therein for informational purposes only. Recherche Beauté does not provide any medical advice on the Site, and the Information should not be so construed or used. Using, accessing and/or browsing the Site and/or providing personal or medical information to Recherche Beauté does not create a physician-patient relationship between you and Recherche Beauté. Nothing contained in the Site is intended to create a physician-patient relationship, to replace the services of a licensed, trained physician or health professional or to be a substitute for medical advice of a physician or trained health professional licensed in your state. You should not rely on anything contained in the Site, and you should consult a physician licensed in your state in all matters relating to your health. You hereby agree that you shall not make any health or medical related decision based in whole or in part on anything contained in the Site.

3. Intellectual Property

All content available on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software and the compilation thereof (collectively, the "Content") is the property of Recherche Beauté, our affiliates, partners or licensors and is protected by United States and international copyright laws. The trademarks, logos and service marks displayed on the Site (collectively, the "Trademarks") are the registered and/or unregistered marks of Recherche Beauté, our affiliates, partners or licensors, in the United States and other countries and are protected by United States and international trademark laws.

Except as set forth in the limited licenses in Section 3 below, or as required under applicable law, neither the Content or Trademarks nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.

4. Limited Licenses and Use of the Site

We grant you a limited, revocable and non-exclusive license to access and make personal use of the Site. This limited license does not include the right to and you are not permitted to: (i) frame or utilize framing techniques to enclose the Site or any portion thereof; (ii) modify or download the Site or Content (except caching or as necessary to view the Site); (iii) make any use of the Site or Content other than personal use; (iv) create any derivative work based upon either the Site or Content; (v) collect account information for the benefit of yourself or another party; (vi) use any meta tags or any other "hidden text" utilizing our name or the Trademarks or to otherwise use the Trademarks; or (vi) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

We also grant you a limited, revocable and nonexclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. A website that links to the Site (i) may link to, but not replicate, our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial and may contain only content that is lawful and appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any Trademark; and (vii) may not link to any page of the Site other than the home page. We may, in our sole discretion, request that you remove any link to the Site and upon receipt of such request, you shall immediately remove such link.

You further agree not to or permit any other person to:

(a) transmit, distribute or upload programs or material that contain malicious code, including, but not limited to viruses, time bombs, cancelbots, worms, Trojan horses, Easter eggs, spyware, or other potentially harmful programs or other materials or information;

(b) send or enable the transmission of junk email, duplicative or unsolicited messages, or so-called "spamming" or "phishing";

(c) disrupt, impair, alter or otherwise interfere with the functions, features, Content or use of the Site;

(d) violate any laws, regulations, judicial or governmental order, any treaties, or violate or infringe upon any intellectual property rights, rights of publicity or privacy, or any other firths of ours or of any third party;

(e) gain unauthorized access to the Site; or

(f) improperly display any TCP/IP packet header or part of the header information in any email or other postings.

Any unauthorized use by you of the Site terminates the limited licenses set forth in this Section 3 without prejudice to any other remedy provided by applicable law or these Terms and Conditions.

5. Your Obligations and Responsibilities

In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. In addition, when you register with the Site and place an order for any of our products, you must indicate your acceptance of these Terms and Conditions, the Privacy Policy and the Return Policy by following the instructions and clicking the button labeled "I agree."

Without limiting the generality of any other provision of these Terms and Conditions, if you breach any of these Terms and Conditions (including our Privacy Policy and Return Policy), you shall be liable for all the losses and damages that this may cause to Lancer Skincare, our affiliates, partners or licensors.

6. Your Account

You must register at our Site before placing an order for any of our products. When registering, you must give an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password. 

We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions (including our Privacy Policy and Return Policy).

7. Purchase of Products

YOU SHOULD CONSULT WITH YOUR HEALTH CARE PROVIDER BEFORE ORDERING ANY PRODUCT FROM THIS SITE AND WITH ANY SPECIFIC HEALTH QUESTIONS OR PROBLEMS YOU MAY HAVE. THE PRODUCTS OFFERED THROUGH THE SITE ARE NOT INTENDED TO BE, NOR SHOULD THEY BE USED AS, A SUBSTITUTE FOR PROFESSIONAL DIAGNOSIS OR TREATMENT IN ANY WAY. MAKE SURE BEFORE USING ANY PRODUCT THAT YOU OR ANY OTHER RESPONSIBLE INDIVIDUAL CAREFULLY READS THE INSTRUCTIONS AND EXPIRATION DATE FOR THE PRODUCT. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHOM THE PRODUCTS ARE APPROPRIATE FOR USE.

The products available on the Site and any samples we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions (including our Privacy Policy and Return Policy).

We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on the Site are accurate, complete, reliable, current, or error-free.

THE PRODUCTS ARE SOLD "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF FITNESS FOR ANY PARTICULAR PURPOSE OR MERCHANTABILITY.

Our sole liability and your exclusive remedy concerning purchase of products through the Site is for us to [replace the product] or refund your paid amounts in accordance with our Return Policy.

The purchase of any products on the Site are also subject to any other provisions stated in this Site or as indicated during the ordering process.

8. Third Party Links

We are not responsible for the content of any off-website pages or any other websites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us. We are not responsible for examining or evaluating the offerings of, off-website pages or any other websites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions.

If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission is not in breach any of these Terms and Conditions, nor does the Submission violate any law or judicial or governmental order. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify and hold us harmless from and against any and all claims arising from or in connection with breach of your representations and warranties in this section 8.

9. Copyright Infringement Notification and Procedure

9.1 If you believe that this Site contains text, images, or other elements that infringe your copyrights in your work, please follow these procedures.

9.2 All notifications of claimed copyright infringement related to this Site should be sent only to our Designated Agent identified below. Note that the Designated Agent may change from time to time, so you should check these Terms and Conditions before sending any notification to us.

(a) Written notification must be submitted by email mail to the following Designated Agent: info@recherchebeaute.com

9.3 In order to comply with Title 17, United States Code, Section 512(c)(3)(A), the Notification of Claimed Infringement must include the following:

(a) An electronic or physical signature of the copyright owner or of the person authorized to act on behalf of the copyright owner of the copyrighted work(s);

(b) Identification of the copyrighted work(s) that you or the copyright owner claim has been infringed;

(c) A description of the material that you or the copyright owner claim is infringing and the location where the original or an authorized copy of the copyrighted work exists (for example, the URL of the page as to this Website where it is lawfully posted;

(d) A clear description of where the infringing material is located on our website, including as applicable its URL, so that we can locate the material;

(e) Your name, address, telephone number and e-mail address;

(f) A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

(g) A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

10. Disclaimers; Representations and Warranties; Limitation of Liability

THE CONTENT OF THE SITE IS FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE USED TO DIAGNOSE OR TREAT A HEALTH OR OTHER PROBLEM OR DISEASE. NEITHER THE CONTENT NOR ANY PRODUCTS OFFERED THROUGH THE SITE ARE INTENDED TO BE, NOR SHOULD THEY BE USED AS, A SUBSTITUTE FOR PROFESSIONAL DIAGNOSIS OR TREATMENT IN ANY WAY.

DO NOT USE THE INFORMATION OR PRODUCTS AVAILABLE ON OR THROUGH THE SITE AS A SUBSTITUTE FOR PROFESSIONAL EVALUATION AND TREATMENT. ANY INFORMATION YOU FIND HERE, ON WEBSITES WHICH WE LINK TO OR OBTAIN THROUGH CONTACTS YOU MAY MAKE THROUGH THIS SITE, OR PRODUCTS OFFERED THROUGH THE SITE, SHOULD BE VERIFIED WITH YOUR PROFESSIONAL HEALTH CARE PROVIDER. CONSULT YOUR PROFESSIONAL HEALTH CARE PROVIDER WITH ANY SPECIFIC HEALTH QUESTIONS OR PROBLEMS YOU MAY HAVE.

IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY OR ANY CONDITION REQUIRING IMMEDIATE ATTENTION, CALL YOUR DOCTOR OR 911 IMMEDIATELY. RECHERCHE BEAUTÉ DOES NOT RECOMMEND OR ENDORSE ANY SPECIFIC MEDICAL TESTS, PRODUCTS, PROCEDURES, OPINIONS, OR OTHER INFORMATION THAT MAY BE MENTIONED ON OR PURSUANT TO THE SITE. RELIANCE ON ANY INFORMATION OR PRODUCTS PROVIDED BY RECHERCHE BEAUTÉ, ITS AGENTS OR EMPLOYEES, OTHERS APPEARING ON THIS SITE AT THE INVITATION OF RECHERCHE BEAUTÉ, OR OTHER VISITORS TO THE SITE IS SOLELY AT YOUR OWN RISK AND RECHERCHE BEAUTÉ HEREBY DISCLAIMS ANY AND ALL LIABILITY IN CONNECTION THEREWITH.

WE ARE NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SITE. UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY LOSS, LIABILITY OR DAMAGE, INCLUDING PERSONAL INJURY OR DEATH OR PROPERTY DAMAGE, RESULTING FROM OR ARISING OUT OF ANYONE'S USE OF THE SITE OR ANY PRODUCTS SOLD THROUGH THE SITE, ANY CONTENT POSTED ON THE SITE OR TRANSMITTED TO OTHER USERS OR ANY INTERACTIONS BETWEEN OR AMONG USERS OF THE SITE, WHETHER ONLINE OR OFFLINE.

THE SITE IS PRESENTED "AS IS" AND "AS AVAILABLE." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. WE DO NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING THE USE OR THE RESULTS OF THE USE OF ANY MATERIALS CONTAINED IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT OR OTHERWISE), UNDER ANY CIRCUMSTANCES, FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (D) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (E) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES (F) ANY INACCURACIES OR OMISSIONS IN CONTENT OR (G) EVENTS BEYOND OUR REASONABLE CONTROL.

NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS, OUR ENTIRE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF THE ACTION, IN NO EVENT SHALL EXCEED THE GREATER OF THE AMOUNT PAID FOR AN AFFECTED PRODUCT OR ONE HUNDRED DOLLARS ($100.00). FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnification

You agree to defend, indemnify and hold us harmless from and against any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Site, breach of these Terms and Conditions, Privacy Policy, Return Policy or Registration/Ordering Terms and Conditions. You also agree to indemnify and hold us harmless from any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

12. Disputes

With respect to any dispute regarding the Site, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of California, as if the Terms and Conditions were a contract wholly entered into and wholly performed within California. Any dispute relating in any way to your visit to the Site shall be submitted to confidential arbitration before a single neutral arbitrator in Los Angeles County, California, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and you consent to exclusive jurisdiction and venue in any such court. Arbitration under this agreement shall be conducted under the rules then prevailing of JAMS. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

13. General

You acknowledge and agree that these Terms and Conditions, which include our Privacy Policy and Return Policy, constitute the complete and exclusive agreement between us concerning your use of the Site and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site and any changes are effective immediately. Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision. 

 
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